Stop sharing passwords! To securely collaborate with colleagues, developers, or your accountant, you should create separate user accounts within your MyTilaa dashboard.
Security Benefit:
By creating individual accounts, you can revoke access for a specific person (e.g., when an employee leaves) without having to change the master password for everyone.
By creating individual accounts, you can revoke access for a specific person (e.g., when an employee leaves) without having to change the master password for everyone.
How to add a new user
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Log in to MyTilaa.
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Click on your Name / Account in the top right corner and select Account details (or click the 'Details' button under Account).
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Scroll down to the Users section and click Add User.
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Fill in the details:
Enter the First Name, Last Name, and a unique Email Address for your colleague. -
Select a Role:
Choose the appropriate permissions (e.g., Finance for accountants, Technical for admins).
Read our guide on User Roles to understand the differences.
Crucial Step: The 'Enabled' Checkbox
Don't forget to check the box "Enabled" (or "Active") at the bottom of the form.
If you leave this unchecked, the user account is created but immediately locked, and your colleague will not be able to log in.
Don't forget to check the box "Enabled" (or "Active") at the bottom of the form.
If you leave this unchecked, the user account is created but immediately locked, and your colleague will not be able to log in.
Click Save. Your colleague will receive an email with instructions to set their password.
Best Practices
- 2FA: Encourage your new users to enable Two-Factor Authentication immediately for extra security.
- Audit: Regularly review the list of active users and remove accounts that are no longer needed.