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Promoted articles

  • ★ Supported payment methods
  • ★ How can I log in to my server?
  • ★ How do I use my server for the first time?
  • ★ CentOS 8 EOL - What to do
  • ★ Microsoft Hotmail/Live.com is blocking my email
  • ★ Can I exclude files or directories from the backup?
  • ★ What functionalities does the Tilaa dashboard offer?
  • ★ [SOLVED] - Outage DNS Resolver
  • ★ [SOLVED][04-02-2021] Tilaa VPSs unreachable for some clients

Community browse

Tilaa knowledge base


Financial

  • ★ Supported payment methods
  • Does Tilaa offer white label services?
  • Can I transfer my VPS to a different account?
  • Can I change my customer account details?
  • How can I change my bank account/credit card?
  • Your VAT calculation differs from ours.
  • See all 8 articles

Server operations

  • ★ How can I log in to my server?
  • ★ How do I use my server for the first time?
  • Two Factor Authentication
  • Attach Big Disk to another server
  • Add a filesystem to Big Disk
  • What keyboard layout is supported for the video display?
  • See all 24 articles

Server operations - Linux/BSD

  • ★ CentOS 8 EOL - What to do
  • Setting up a SQLDUMP
  • Remove serial console
  • Apache Performance Tuning
  • Setting up a failover between two webservers using Keepalived on CentOS 6 and 7
  • Can I increase the HDD of a FreeBSD server?
  • See all 11 articles

Server operations - Windows

  • How many concurrent remote connections can I have towards my Windows VPS?
  • Who is accountable for the correct amount of licenses activate on a VPS?
  • How can I activate Windows Server?
  • Which roles and features are available in my Windows 2008 R2 Installation?
  • How to see swap / pagefile usage in Windows?
  • How can I reset my Administrator password?
  • See all 7 articles

Network

  • ★ Microsoft Hotmail/Live.com is blocking my email
  • Disable open portmapper
  • How to provide details on possible network issues
  • Mounting an NFS-share
  • How can I add a secondary IP address to my VPS?
  • Can I configure a failover IP?
  • See all 22 articles

Software

  • pfSense initial configuration
  • How many RDP licenses should I purchase?
  • What is the cancellation term for Microsoft licenses?
  • Can I mix Microsoft Exchange licenses?
  • How can I order licenses for my Microsoft and Citrix software products?
  • Is it possible to install additional software on the server?
  • See all 13 articles

cPanel

  • Change cPanel licensing scheme
  • Migrate cPanel to DirectAdmin
  • cPanel trial license
  • Additional IP is lost after reboot on cPanel server
  • How can I set up SPF and DomainKeys Identified Mail (DKIM) using cPanel?
  • How can I update packages in cPanel? (PHP, MySQL, Apache etc).
  • See all 12 articles

DirectAdmin

  • Directadmin Custombuild 2.0 plugin
  • Install Let's Encrypt SSL certificate
  • Install a SSL certificate in DirectAdmin
  • How can I use the Installatron plugin for DirectAdmin?
  • How can I setup DomainKeys Identified Mail (DKIM) and SPF using DirectAdmin
  • How do I update software in DirectAdmin?
  • See all 14 articles

Backup

  • ★ Can I exclude files or directories from the backup?
  • Download a raw image backup of your VPS using 'dd'.
  • How can I restore a backup?
  • How can I improve secure SSH for Backup access?
  • What about backup? Does Tilaa make them for me?

Hardware

  • Is it possible to migrate my server from HDD to SSD?
  • Are there any differences between the Tilaa locations?
  • What requirements does Tilaa place on its locations?
  • Where is my server hosted?
  • How does Tilaa allocate RAM?
  • Can I choose the CPU capacity of my server?
  • See all 11 articles

Tilaa network layout

  • Can we peer with the Tilaa network?
  • Which virtualization solution does Tilaa use?
  • Can the redundancy be spread across multiple locations?
  • Can I purchase network services too?
  • Routing and connections with the internet
  • How is the Tilaa network set up?

Cancellation

  • Can I keep a snapshot of my VPS upon cancellation?
  • Can you remove my customer account?
  • I cancelled my server, but now I have changed my mind. Can I stop the cancellation?
  • What is the notice period for cancellation?
  • How can I cancel my server?

About Tilaa

  • ★ What functionalities does the Tilaa dashboard offer?
  • How to contact Tilaa?
  • Does Tilaa have a data processing agreement?
  • Tilaa is green
  • What level of support does Tilaa offer?
  • What does the wolf in your logo have to do with Tilaa?
  • See all 7 articles

Control Panels

  • How do I log in on a server that has DirectAdmin or cPanel installed?

Metadata

  • Description of the metadata API
  • Supported operating systems for the metadata service

Abuse classifications

  • How can I disable an open SNMP server?
  • How can I secure an Open MemCached Server?
  • How can I disable open DNS resolvers? (Windows / Linux)
  • How can I disable an Open ElasticSearch Server?
  • How can I disable an Open Microsoft SQL Browser?
  • How can I fix / prevent an open SSDP service from running on my VPS?

Appliances

  • What is the default login for Wordpress?
  • What is the default login for Gitlab?

General


Tilaa announcements

  • ★ [SOLVED] - Outage DNS Resolver
  • ★ [SOLVED][04-02-2021] Tilaa VPSs unreachable for some clients
  • [SOLVED] Tilaa VPSs unreachable for some clients
  • [CLOSED][MAINTENANCE] Bringing data link in production
  • [Done] Emergency maintenance (Meltdown and Spectre)
  • [SOLVED] Problems logging in to dashboard
  • See all 23 articles

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