Skip to main content
Logo
Nederlands (Nederland)
Submit a request Sign in
  1. Tilaa Support desk
  2. Security & Abuse
  3. Policies & Troubleshooting
  • Responsible Disclosure Policy

    At Tilaa, we consider the security of our systems a top priority. Despite our constant monitoring and security measur......

  • Bring Your Own License (BYOL) Policy

    At Tilaa, we generally support the Bring Your Own License (BYOL) model. This allows you to leverage your existing inv......

  • Network Policy: Blocked Ports & Services

    Tilaa believes in an open internet. By default, we do not filter or block any traffic to or from your VPS. You have f......

  • Data Traffic Policy: Unlimited Bandwidth & Fair Use

    Yes. At Tilaa, we do not impose hard data caps or monthly transfer limits on your VPS. You can transfer as much data ......

  • Running Game Servers: Policy & DDoS Risks

    Yes, you are allowed to host game servers (such as Minecraft, Rust, CS:GO, ARK, etc.) on the Tilaa platform. However,......

  • Running IRC Servers: Policy & DDoS Risks

    Yes, you are allowed to host IRC (Internet Relay Chat) servers or bouncers (BNC) on the Tilaa platform. However, simi......

  • Troubleshooting Microsoft (Hotmail/Outlook) Delivery Issues

    Are your emails to Microsoft domains (Hotmail, Outlook.com, Live.com, Office365) bouncing or landing in the spam fold......

  • Troubleshooting Network Latency & Packet Loss (MTR)

    If you are experiencing network lag, high latency, or connection drops, standard tools like ping or traceroute often ......

  • Troubleshooting IPv6: Disabling Privacy Extensions

    If your IPv6 connection works intermittently or fails completely, your Operating System might have Privacy Extensions......

  • Fixing Windows Time Issues: Hardware Clock Sync (UTC)

    In a virtualized environment like Tilaa (KVM), the physical hardware clock (RTC) usually runs on UTC time. Windows, h......

  • Troubleshooting Network Latency & Packet Loss (MTR)

    If you are experiencing network lag, high latency, or connection drops, standard tools like ping or traceroute often ......

  • Advanced Network Testing: Measuring Throughput with iPerf3

    While MTR measures latency and packet loss, iPerf3 is the industry-standard tool for measuring raw bandwidth throughp......

  • Optimizing Apache Web Server Performance (RAM Tuning)

    Apache is a powerful web server, but out-of-the-box configurations are often not optimized for your specific VPS reso......

Tilaa Cloud Hosting

  • Tilaa Website
  • Latest Blog Posts
  • Network Status
  • Legal & Privacy

Support

Can't find what you're looking for?

Submit a request

Our team is ready to help!

Stay Updated

Get the latest news and updates.

Subscribe to Newsletter

Contact Us

Tilaa B.V.
Willemsplein 2
5211 AK, 's-Hertogenbosch
The Netherlands

+31 (0)85 2100 500

© 2008 - 2025 Tilaa B.V. All rights reserved.