Contacting Tilaa Support

Need help with your VPS or account? If you couldn't find the answer in our Knowledge Base, our specialized support te......

Support Levels & Scope of Responsibility

Tilaa is primarily an Unmanaged IaaS (Infrastructure as a Service) provider. This means we provide the virtual hardwa......

Server Delivery Time: When can I use my VPS?

Tilaa utilizes a fully automated provisioning system. In most cases, you can be up and running within minutes of plac......

Can I get a Test VPS / Free Trial?

We do not offer specific "free trial" servers. However, we believe the best way to experience the performance of the ......

Does Tilaa Support have access to my server?

At Tilaa, we respect your privacy and autonomy. As an unmanaged hosting provider, we do not proactively monitor or ac......