Managed Cloud Database (Legacy / Version 1)

Tilaa Managed Cloud Database (V1) allows you to run MySQL or PostgreSQL clusters without worrying about the underlying hardware or operating system updates. We manage the uptime; you manage the data.

Cluster Architectures

Depending on your needs, V1 databases are available in three configurations:

• 1 Node (Standalone):
  • Best for: Development, Testing, Staging.
  • Redundancy: None. If the node fails, the database is offline.
• 2 Nodes (High Availability):
  • Best for: Production websites.
  • Redundancy: Master-Slave replication. If the primary node fails, the secondary node takes over automatically with zero downtime.
• 3 Nodes (Maximum Availability):
  • Best for: Mission-critical applications.
  • Redundancy: Distributed cluster with quorum. Provides the highest level of data integrity and uptime assurance.

Management & Responsibility

Because this is a managed service, the division of tasks is as follows:

• Tilaa: Manages the hardware, OS patching, database engine updates, and cluster uptime.
• Customer: Manages the database structure (Schema), SQL queries, and data integrity.

Manual Configuration Requests (Support)

The V1 platform does not yet have a self-service portal for configuration changes. To perform administrative tasks, please email support@tilaa.com.

You must contact Support for:

• IP Whitelisting: By default, the database is locked. You must provide us with the IP addresses of your application servers that need access.
• User Management: Creating new database users or resetting passwords.
• Scaling: Adding more RAM/CPU or upgrading from a 1-node to a 2-node cluster.
• Cancellation: Terminating the service.