If you can't find the answer to your question in our knowledge base you can contact the Tilaa support desk.
You can open a ticket with the support desk by going to your dashboard > Support > Submit a request or call us on +31 (0)85 2100-500
The Tilaa support desk is available during weekdays from 09:00 AM to 18:00 PM CEST.
We can assist you in the languages Dutch and English.
Before reaching out to our support desk please also read our knowledge base article on what level of support Tilaa offers : https://support.tilaa.com/hc/en-us/articles/228650987-What-level-of-support-does-Tilaa-offer-