Can I change my customer account details?

  1. You can edit most of your details yourself:

    • If there's an error in your account name or you have moved to another country, please send us a request from your account to change this.
    • If you'd like to change the owner of your account, change your company name, change from a private to a company account or change your BTW/VAT number you have to follow 2 steps.
    1. Please create a new customer account, log out of your Tilaa account and sign up for a new account via
    2. Follow the steps here to transfer your subscription to the new account:
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