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  1. Tilaa Supportdesk
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Tilaa

About Tilaa - Account - Hardware - Issues - Abuse - Q&A

About Tilaa

  • What functionalities does the Tilaa dashboard offer?
  • Everything you need to know about Tilaa's hardware
  • Does Tilaa have a data processing agreement?
  • What level of support does Tilaa offer?
  • Does Tilaa have access to my server?

Account

  • HowTo - Create a snapshot
  • HowTo - Schedule snapshots
  • HowTo - Use the MyTilaa Dashboard
  • HowTo - Change my customer account details
  • Two Factor Authentication
  • What user roles are there?

Hardware

  • What requirements does Tilaa place on its locations?
  • Where is my cloud instance hosted?
  • How does the allocation of RAM and CPU resources work at Tilaa?

Issues

  • Why is Microsoft blocking my email?
  • How to provide details on possible network issues

Abuse

  • HowTo - Disable open portmapper
  • HowTo - Disable an open SNMP server?
  • HowTo - Secure your open Memcached server?
  • HowTo - Disable open DNS resolvers?
  • HowTo - Secure an Open ElasticSearch Server?
  • HowTo - Prevent an open SSDP service from running on my VPS?

Q&A

  • Does Tilaa offer a test VPS
  • Does Tilaa offer any IP ping testing
  • How long do I have to wait before I can use my server?
  • Why do I see an Intel Core 2 Duo processor?
  • Are there any differences between the Tilaa locations?
  • Am I allowed to run a game server?
  • See all 8 articles

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