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Tilaa Supportdesk
About Tilaa
About Tilaa
Financial
Why Tilaa doesn't accept cryptocurrency as a payment method
Supported payment methods
Everything you need to know about cancellation
How to change bank account / credit card details
How do you calculate VAT?
How are billing periods organised?
Hardware
Everything you need to know about Tilaa's hardware
What requirements does Tilaa place on its locations?
Where is my cloud instance hosted?
How does the allocation of RAM and CPU resources work at Tilaa?
Known issues
Why is Microsoft blocking my email?
How to provide details on possible network issues
Prevent abuse
HowTo - Disable open portmapper
HowTo - Disable an open SNMP server?
HowTo - Secure your open Memcached server?
HowTo - Disable open DNS resolvers?
HowTo - Secure an Open ElasticSearch Server?
HowTo - Prevent an open SSDP service from running on my VPS?
Q&A
How long do I have to wait before I can use my server?
Does Tilaa have access to my server?
Why do I see an Intel Core 2 Duo processor?
Are there any differences between the Tilaa locations?
What level of support does Tilaa offer?
Am I allowed to run a game server?
See all 12 articles