How can I reset my Administrator password?

It's possible to clear the Administrator password of a Windows VPS through the rescue mode which Tilaa offers. Please take a look at https://support.tilaa.com/entries/23767322 on how to start your VPS in rescue mode. 

To reset your Windows password, first mount the system partition:

rescue_mode_windows.png

Please note that on Windows 2016 you'll need to mount /dev/vda2 instead of /dev/vda1

Then use the chntpw tool to change your password:

rescue_mode_windows_sam.png

 

Unfortunately changing the Administrator password with chntpw doesn't work, but clearing it does. So choose option 1:

rescue_mode_windows_sam_2.png

 

rescue_mode_sam_3.png

Your Windows password has now been cleared. Restart the server using the reboot command.

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