By default Tilaa doesn't make backups of your server. We have a managed backup service however.
Tilaa offers a managed backup service based on rsnapshot. All backups are made through the root user account.
For the initial setup we need access to your server through SSH as root with password authentication enabled. During the initial setup we'll place a RSA public key and a wrapper script onto your server. Please contact our support desk if you have your SSH daemon running on an alternative port.
After the initial setup we'll use key based authentication, restricted to only use rsync.
Your data is stored for up to a month. Tilaa makes backups of your files at the following intervals:
- 1 backup per 4 hours of the past day (6 backups)
- 1 backup per day of the past week (7 backups)
- 1 backup per week of the past month (4 backups)
Tilaa stores backups off-site in another datacenter by default and monitors your backups and takes action if backups unexpectedly stop.
You can select Managed Back-Up when ordering a new VPS or when modifying an existing VPS.