Can I transfer my VPS to a different account?

Yes, you can move your virtual private server to a new/different account.
This option is called 'Transfer Subscription' and it can be requested by support. 

The following conditions must be met for a successful transfer: 

  • There should be no open invoices
  • Customer details are provided and verified under the new account 
  • Your VPS should not have any virtual private networks connected to it 
  • Backup Services should not be available for any VPSs that need to be transferred 
  • The request is made from the Admin account within the Dashboard 

 

How to request the transfer: 

To request the transfer, you should send the following information to support@tilaa.com

  • Customer ID of where the VPS is now.
  • Customer ID of the person that will get the VPS.
  • The reason the VPS has to be transferred. 

Please note: the subscription transfer is simply administrative and will not result in any service interruptions. 

Was this article helpful?
2 out of 2 found this helpful

Comments

0 comments

Article is closed for comments.

Articles in this section