Can I change my customer account details?

You can edit most of your details yourself: https://my.tilaa.com/customers/edit

  • If there's an error in your account name or you have moved to another country, please send us a request from your account to change this.
  • If you'd like to change the owner of your account, change from a private to a company account or change your BTW/VAT number you have to follow 2 steps.
  1. Please create a new customer account, log out of your Tilaa account and sign up for a new account via 

    https://my.tilaa.com/users/register

  2. Follow the steps here to transfer your subscription to the new account: https://support.tilaa.com/entries/97865507-Can-I-transfer-my-VPS-to-a-different-account-
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