How to change my customer account details

In the Account details section, you can manage your account. For example, you can change your account details, set up two-factor authentication, and manage users associated to your client account.

You can edit most of your details yourself in this page: 

blobid0.pngIn this page, you can edit the majority of your account information. Under account details, you can for example change your first name, last name and address.

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If you have moved to another country, please send us a request from your account to change this.  

If you'd like to change the owner of your account, change your company name, change from a private to a company account or change your BTW/VAT number you must follow the steps below: 

  1. Create a new customer account 
  2. If you want to select the type of account (business or consumer) click on 'Account' in the dashboard (optional).
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    Click on ’Edit; below 'Your location' and make sure to select business or consumer.  
  3. Once your new account is up and working, follow the steps outlined in this article to transfer your subscription to it. 

 

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